Frequently Asked Questions
What makes a domain name "premium"?
Any .COM or .AI domain name with high commercial value is automatically a premium domain. Domains on other extensions may be premium too depending on the domain.
How does the domain transfer process work?
All domain transactions are done using an escrow service at a major ICANN-Accredited domain registrar. After you submit payment to the registrar, we will move the domain to them and then they will move it to you. This process is very fast.
Can I negotiate the price of a domain?
Possibly, we evaluate all serious offers on our domain names.
What payment methods do you accept?
Wire transfer, Credit/debit card, Bitcoin, Paypal, and Alipay
How long does it take to get my domain after purchase?
If you are receiving the domain transfer to an account at the same registrar where the domain is held you will receive the domain the same day you complete payment. If you are receiving the domain at an external registrar it can take up to a week to arrive in your account.
Do you offer refunds?
Due to the unique nature of domain names, all sales are final. Once the domain is transferred to your account it cannot be reversed, so neither can the payment.
Can you help me get a domain that's not in your portfolio?
Yes, we specialize in this. Tell us the domain you want and the most you can pay for it and we will try to get it for you.
What if I have a question after I receive the domain?
We offer assistance with the management of your domain name for as long as you are the owner of it. Need help? Just contact us.